Privacy Policy

Last updated: April 2026

LedgeStay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect the following types of information:

Account information — name, email address, phone number, and role (owner or tenant) when you register.
Listing information — property details, photos, location, and contact information submitted by owners.
Usage data — pages visited, search queries, and interactions on our platform.
Newsletter email — if you subscribe to our newsletter.
Enquiry data — messages sent between tenants and owners through our platform.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our platform and services.
Connect property owners with potential tenants.
Send transactional emails such as enquiry notifications and confirmations.
Send newsletter updates if you have subscribed.
Monitor platform activity to prevent fraud and abuse.
Respond to your questions or support requests.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following cases:

With other users — owner contact details are visible to tenants when they view a listing.
Service providers — we use trusted third-party services such as MongoDB Atlas for database storage and Cloudinary for image hosting.
Legal requirements — if required by law or to protect the rights of LedgeStay or its users.

4. Data Storage and Security

Your data is stored securely on MongoDB Atlas servers. We use industry-standard security measures including encrypted connections (HTTPS) and token-based authentication. However, no method of transmission over the internet is 100% secure.

5. Cookies

We use browser local storage to keep you logged in between sessions. We do not use tracking cookies or third-party advertising cookies.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your account and associated data.
Unsubscribe from our newsletter at any time.

To exercise any of these rights, contact us at ledgestay@gmail.com.

7. Third-Party Links

Our platform may contain links to third-party websites such as Google Maps or WhatsApp. We are not responsible for the privacy practices of those websites.

8. Children's Privacy

LedgeStay is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: ledgestay@gmail.com
Website: ledgestay.in